General information

Delivery within South Africa and other world is carried out by the following logistics companies:

South Africa:

- The Courier Guy: price - R150, delivery time - 2-4 days to any region

Other countries:

- UPS: please check the price and delivery time with the manager

By placing an order on our website or participating in an affiliate program, you automatically consent to the processing and use of your personal information for mailings, product availability notifications and participation in drawings on our website. Your personal information will not be shared with third parties.  

We process and store your personal information for the purpose of sending, returning and paying for goods, as well as to compile internal anonymous order statistics in order to improve the quality of service.

Your personal information is not given to third parties and can only be used for promotional e-mailing, payment in the referral office, bonuses, sending orders, etc.

If for any reason you want to delete your personal profile and all personal information, please contact our store managers.   

Replacement and return policy product for individuals.

The store guarantees:

• Quality of seeds, produced by Errors Seeds.

Topics about growing these seeds constantly appear on various forums.

Also, before getting to the store, they are tested in conditions as close to ideal as possible.

• The fact of sending the seeds.

The buyer can count on compensation for damages within 30 days from the date of sending the order in the following cases:

1. If products are lost in transit.

We ourselves contact the post office and provide the client with all the data necessary to find the parcel.

2. If the products are damaged in transit. To compensate for losses, you need:

• Declaration or order number;

• Photo of the damaged product in the package or near the package

The store will indemnify for losses if the buyer has complaints about the non-compliance of the products with the following criteria:

• germination of most seeds;

• type of flowering indicated in the product description (auto \ photo);

• female plant sex in feminized seeds.

To apply for damages, you must:

• fill out this form;

• send to mail [email protected]

photos of damaged seeds along with packaging.

Important! We will not indemnify for losses if:

• The buyer contacts us later than 30 days after sending the order.

• All information was not provided.

• Our expert determined that the problem was not with the product, but with the way the customer handled it.

You can get help in identifying problems and finding ways to fix them on the grower's forums.

Note!

The terms of replacement and return (compensation) apply only to Errors Seeds products. These conditions do not apply to products of other manufacturers.

Consideration of the application takes place, subject to the availability of complete information. In the absence / inaccuracy of any information necessary for making a decision, our manager will contact you by e-mail for clarification.